United Way of the Dutchess-Orange Region, serving Dutchess and Orange counties, says area residents should add the free confidential Hudson Valley Region 2-1-1 helpline to their list of critical phone numbers as Hurricane Sandy approaches. The line is available 24 hours a day during the storm crisis and immediate aftermath. Assistance for the hearing impaired is available as well via TTY.
In areas where 2-1-1 cannot be dialed, residents can call 1-800-899-1479 to access the helpline which offers one-call assistance and referrals to health and human services organizations most appropriate for their needs. Call specialists can communicate with callers in more than 250 languages.
The helpline reduces caller anxiety by getting them connected to the right service providers while reducing non-emergency calls to 9-1-1 and taking the burden off frontline response agencies where people frequently call when they don’t know where else to turn.
The Hudson Valley Region 2-1-1 helpline was launched in 2005 as a collaborative effort of the United Ways serving Dutchess, Orange, Putnam, Rockland, Sullivan, Ulster and Westchester counties.
The 2-1-1 helpline’s normal hours of operation from 9am to 7pm will resume as caller demand reduces.
For more information, log on to at http://www.hudson211.org.