Information and resources for those affected by the Government Shutdown

Below is a listing of some of the ways our corporate partners are helping those affected by the government shutdown. To include your business or organizations, please complete the form at:

For more information, go to



United Way's 2-1-1 is available 24-hours a day, 365 days a week.
The Call Specialists are there to help all federal employees and those affected by the shutdown find necessary resources in their area.


Central Hudson ( and that the partial federal government shutdown has affected many families throughout the Mid-Hudson Valley. Households facing financial difficulties with their utility bills may be eligible for special assistance and payment programs. Customers are encourage to call (845) 452-2700 and speak to a Customer Service Representative to learn of their options and program eligibility. Under these circumstances, there may be families that have never faced these financial issues in the past and may not know what services/programs are available; and may be hesitant to ask for help. We encourage families facing difficulties to reach out.

Examples include:

·         Home Energy Assistance Program grants (which includes bill discounts for qualifying households)

·         Payment extensions

·         Deferred payment agreements

·         Budget billing, to spread the annual cost of bills evenly over 12 months to avoid seasonal fluctuations

·         Good Neighbor Fund grants, available after all other forms of assistance are exhausted

·         Military Family grants, a special Good Neighbor Fund grant for veteran and military families.

In addition, Central Hudson will waive finance charges for federal government households during the shutdown period.

For more information on Central Hudson's assistance programs, visit and

Orange & Rockland Utilities suggests that anyone who is having trouble paying their bills contact customer service at 1-877-434-4100.

Financial Institutions

·      Chase Bank ( encourages customers affected by the shutdown to call Chase’s special care line at 1-888-356-0023 for details of available hardship programs. 

·      Hudson Valley Federal Credit Union ( offers assistance with loans and waives early withdrawal fees. 

·      KeyBank ( will help government employees or members of the military impacted by the shutdown with their KeyBank accounts.

·      Mid-Hudson Valley Federal Credit Union advises those affected by the government shutdown to contact Kim Keizer at

·      M&T Bank is offering a variety of options (…) to help people with a temporary loss of income. 

·      Orange Bank & Trust ( defer mortgage and loan payments for up to six months or until the end of the government shutdown, whichever comes first, and any credit reporting requirements will be suspended during this time. In addition, Orange Bank & Trust will waive deposit account charges as well as any late fees or early withdrawal penalties for our affected customers. Customers should contact their branch for information.

·     PCSBbank advises any customers affected by the shutdown who are concerned about their accounts to login to their account online ( and to contact Retail Banking Officer Dominic Petramale at 914-248-7272 for a personal consultation.

·      Rhinebeck Bank  ( advises those affected by the pay disruption who need assistance to call 845-454-8555 option 3. 

·      TD Bank ( is offering enrollment in their payment assistance program.

·      TEG Federal Credit Union ( is offering a variety of temporary services by request, including loans and waiver of withdrawal penalities.     

·      Ulster Savings Bank advises those affected by the government shutdown to call their customer support team at 866-440-0391 ext 3338 to discuss their particular situation.


Nationally, two of United Ways closest corporate partners, Wells Fargo and Bank of America, are part of the United for U.S. coalition and are providing the following assistance:

·       Wells Fargo has pledged $250,000 in grant support to help federal employees meet their most basic needs: food, bill assistance, shelter etc., in addition to waiving fees for customers who have direct deposit from the federal government, and offering short and long-term assistance for those who need extra time to make payments. Customers should call 800-219-9739 for help, or visit any branch.

·       Bank of America is reaching out to affected clients to let them know of the bank’s Client Assistance Program. Customers can call 844-219-0690, or schedule an appointment at a local branch. Bank of America has also pledged $10,000 to the United Way National Capital Area Emergency Assistance Fund. The funds will be directed to organizations in the Washington, D.C. area that will help affected people with food, rent and utility assistance programs

Additionally, the following companies have joined the national effort:

·       Nationwide will institute a grace period and delayed payments for standard personal lines; expedite requests for withdrawals and loans to disburse money quickly; waive certain fees; and extend due dates for insurance premium and loan payments. Customers should refer to the contact information on their policy or contact their agent for more information.

·       U.S. Bank is offering a new low-rate quick loan designed to help customers families impacted by the shutdown. Qualified federal government employees can apply for a $100-$6,000 low-rate, quick loan, or find out about mortgage relief options. Customers should call U.S. Bank’s designated federal government shutdown line at 877-760-6046.

·       Lyft is working in the Washington, D.C. area — home to 300,000 federal workers — to provide financial support, including donating food to local food banks.

·       Airbnb will pay hosts who are furloughed employees for an extra night (up to $110) for every three nights they rent out their house, apartment or room to travelers.

·       Sprint is encouraging customers struggling to pay bills because of the shutdown to call 888-211-4727 or go online at to talk with a customer care representative about short-term payment solutions to keep service uninterrupted.

·       Comcast urges federal workers to call 800-934-6489 to find a payment solution that works for them.

Annual Sponsors

Premier Annual Sponsors: Central Hudson Gas & Electric, M&T Bank, Orange & Rockland, Pratt & WhitneyAnnual Sponsors: IBM, Resorts World, RBT, TD Bank, Ulster Savings