Need help? Dial 211.
Life can be unpredictable. Whether you're facing daily challenges, navigating a personal crisis, or dealing with the aftermath of a community emergency, finding the right support shouldn't be another hurdle. That's where United Way's 211 helpline comes in.
Your Free, Confidential Connection to Local Support
211 is a free, confidential, and compassionate helpline dedicated to connecting you with the local services you need. Our team of knowledgeable and caring call specialists is available around the clock, every day of the year, to help you find the assistance you're looking for. From everyday needs to times of disaster, we're here to guide you.
Get in contact with us today
Call 2-1-1 or 1-800-899-1479
Text your zipcode to 898211
211 is open 24/7, 365 days a year.
What Can 211 Help With?
Our specialists are ready to connect you with a wide range of services, including:
- Basic Needs: Food, shelter, utility assistance, clothing
- Physical & Mental Health: Healthcare, counseling, substance abuse support
- Employment & Education: Job training, literacy programs, GED assistance
- Family Support: Childcare, elder care, domestic violence resources
- Disaster Relief: Information and resources during community emergencies
And much more. With translation services in over 200 languages, help is always accessible, no matter what language you speak.
More Than Just a Helpline: A Voice for Our Community
Beyond connecting individuals to vital resources, 211 plays a crucial role in understanding and responding to the evolving needs of the Dutchess-Orange Regions. Our specialists meticulously log call volumes and the reasons people reach out. This valuable data provides policymakers with critical insights into our communities' changing demands, helping to shape more effective and responsive local services.
In 2024, 211 continued to be a vital lifeline for the Hudson Valley community, connecting individuals and families with critical resources. Our commitment to providing accessible, confidential support resulted in:
- 66,169 calls answered from individuals throughout the Hudson Valley.
- 25,516 calls related to financial needs, demonstrating the significant demand for support with housing, utilities, food, and other essential expenses.
- 1,224 calls seeking assistance for substance abuse or mental health issues, highlighting the ongoing need for accessible behavioral health services in our region.
These numbers aren't just statistics; they represent thousands of individuals who found help, hope, and a path forward through 211. We're proud to be a co
\rnerstone of support in the Dutchess-Orange Region, helping our neighbors navigate life's challenges.